Terms of Service
Last updated: June 3, 2026
Welcome to Rosalein Services Inc ("Rosalein Services," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at https://bellaprofessionalcleaning.pro/, our cleaning services, and any SMS messages you receive from us. By using our website, contacting us, requesting services, or receiving SMS messages from us, you agree to these Terms.
1. About Us
- Business name: Rosalein Services Inc
- Address: 150 Airport Boulevard, South San Francisco, CA 94080, United States
- Email: contact@bellaprofessionalcleaning.pro
- Services: residential and small-commercial cleaning, including standard, deep, move-in/out, and recurring maintenance cleaning.
2. SMS Messaging Program
This section describes the Rosalein Services Inc SMS Communication Program. By opting in, you agree to the terms in this Section 2 and to our Privacy Policy.
2.1 Program Description
Rosalein Services Inc operates a transactional, conversational, response-only SMS program. We use SMS only to respond to cleaning-service inquiries that you initiated, schedule appointments, send confirmations and reminders, and provide customer support. We do not send unsolicited marketing or promotional SMS messages.
2.2 How You Opt In
You opt in to receive SMS messages from Rosalein Services Inc only by submitting our contact form at https://bellaprofessionalcleaning.pro/ and checking the optional SMS Consent box. The exact text of the consent box is:
"I agree to receive SMS from Rosalein Services Inc. Msg & data rates may apply. Reply STOP to opt out."
Directly below the checkbox, the form displays: "Msg frequency varies. Reply HELP for help. We don't share mobile info with third parties for marketing. See Privacy Policy and Terms of Service." Checking the box is voluntary, is not required to submit the form, and is not a condition of purchasing any service. If you do not check the box, we will respond to your inquiry by email or phone instead.
2.3 Message Frequency
Message frequency varies and depends on the status of your inquiry or appointment, typically 2–10 messages per active engagement.
2.4 Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge you for receiving and sending SMS messages. Rosalein Services Inc is not responsible for these charges. Check your carrier plan for details.
2.5 Help
For help, reply HELP to any message, or contact us at contact@bellaprofessionalcleaning.pro.
2.6 Opt-Out Instructions
You can opt out at any time by replying STOP (also accepted: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT) to any SMS we send. You will receive one final confirmation message indicating that no further messages will be sent. To resubscribe at any time, reply START.
2.7 Supported Carriers
This program is supported by all major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.
2.8 Privacy & No Sharing of Mobile Opt-In Data
Rosalein Services Inc does not sell, rent, share, or disclose mobile phone numbers or SMS opt-in consent data to any third parties, affiliates, or marketing partners under any circumstances. Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. The only sharing that occurs is with our SMS service provider (Twilio Inc.) strictly to deliver the message you requested. For full details, see our Privacy Policy.
2.9 Limitations
Delays caused by SMS carrier issues, technical problems, or service interruptions are outside our control. Rosalein Services Inc is not liable for any delayed or undelivered messages.
3. Services
Rosalein Services Inc provides cleaning services as described on our website. All quotes are estimates and may be revised on-site based on actual conditions. Service availability depends on schedule and location.
4. Booking, Cancellation, and Payment
- Booking: Appointments are confirmed when you receive a confirmation message from us.
- Cancellation: Please cancel or reschedule at least 24 hours in advance to avoid a late-cancellation fee.
- Payment: Payment is due upon completion of service unless otherwise agreed in writing.
5. User Conduct
You agree to provide accurate information when contacting us, treat our staff respectfully, and not use our website or SMS program for any unlawful purpose.
6. Intellectual Property
All content on https://bellaprofessionalcleaning.pro/, including logos, text, and images, is owned by Rosalein Services Inc or its licensors and is protected by U.S. and international copyright laws.
7. Disclaimers
Our website and services are provided "as is" without warranties of any kind. To the maximum extent permitted by law, Rosalein Services Inc disclaims all warranties, express or implied.
8. Limitation of Liability
To the maximum extent permitted by law, Rosalein Services Inc's total liability for any claim related to our website, services, or SMS program is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in San Mateo County, California.
10. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our website or SMS program after changes constitutes acceptance of the updated Terms.
11. Contact
Questions about these Terms or our SMS program:
- Email: contact@bellaprofessionalcleaning.pro
- Mail: Rosalein Services Inc, 150 Airport Boulevard, South San Francisco, CA 94080, United States